FAQs
How do I order a website package and add-ons?
If you have a found a website package and/or an add-on that suits the needs of your practice, please contact our Webpartner team to book a consultation or to answer any questions you may have.
What should I do if I need help with the editing of my website?
Our Webpartner team are always available to give you guidance and a helping hand when it comes to editing your site yourself. Remember our website packages come with allotted editing time, where you can request one of our team to make a site edit. If you need more time than what is offered it will come at an extra cost, but we will be happy to do.
I need help, how do I contact Webpartner?
We have a support button on our website, where you can create a support ticket that our Webpartner team will monitor and offer a helping hand.
You also have the option to drop us email or give us a call.
For any support queries regarding any editing or technical problems please contact:
support@vetstream.com or call
+44(0)1223 895844
For any queries on purchasing a website package or add-on, or to check on the progress of your site, please contact:
webpartner@vetstream.com or call
+44(0)1223 895825 or
+44(0)1223 895835.
I already own a domain, can I still use this?
Yes. When it is time to go live with your Webpartner site we will provide you with instructions to help you repoint any domain(s) that you already own to our server, so that we can host your website.
Can I include add on services at any time?
Yes, you can extend your website package at any time to suit your budget and marketing needs.